.ptm-chatbot{
  position:fixed;
  right:24px;
  bottom:24px;
  z-index:5000;
  font-family:"Inter",system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
}

.ptm-chatbot-toggle{
  border:0;
  min-height:58px;
  padding:0 22px;
  border-radius:999px;
  background:#123f2a;
  color:#fff;
  display:flex;
  align-items:center;
  gap:10px;
  cursor:pointer;
  font-weight:900;
  box-shadow:0 18px 60px rgba(0,0,0,.22);
}

.ptm-chatbot-toggle-icon{
  font-size:1.3rem;
}

.ptm-chatbot-toggle-text{
  display:block;
}

.ptm-chatbot-window{
  position:absolute;
  right:0;
  bottom:78px;
  width:380px;
  max-width:calc(100vw - 32px);
  height:560px;
  max-height:calc(100vh - 130px);
  background:#fbfaf5;
  border-radius:28px;
  overflow:hidden;
  border:1px solid rgba(18,63,42,.12);
  box-shadow:0 28px 90px rgba(0,0,0,.24);
  display:none;
  flex-direction:column;
}

.ptm-chatbot.is-open .ptm-chatbot-window{
  display:flex;
}

.ptm-chatbot-header{
  background:#092319;
  color:#fff;
  padding:18px 20px;
  display:flex;
  justify-content:space-between;
  align-items:center;
  gap:16px;
}

.ptm-chatbot-header strong{
  display:block;
  font-size:1rem;
}

.ptm-chatbot-header span{
  display:block;
  color:rgba(255,255,255,.65);
  font-size:.85rem;
  margin-top:2px;
}

.ptm-chatbot-close{
  width:38px;
  height:38px;
  border:0;
  border-radius:50%;
  background:rgba(255,255,255,.12);
  color:#fff;
  font-size:1.5rem;
  cursor:pointer;
  flex:0 0 auto;
}

.ptm-chatbot-body{
  flex:1;
  padding:18px;
  overflow-y:auto;
  display:flex;
  flex-direction:column;
  gap:12px;
}

.ptm-chatbot-message{
  max-width:88%;
  padding:12px 14px;
  border-radius:18px;
  line-height:1.5;
  font-size:.94rem;
}

.ptm-chatbot-message.bot{
  background:#fff;
  color:#123f2a;
  border:1px solid rgba(18,63,42,.08);
  align-self:flex-start;
}

.ptm-chatbot-message.user{
  background:#123f2a;
  color:#fff;
  align-self:flex-end;
}

.ptm-chatbot-message.loading{
  color:#66736b;
  font-style:italic;
}

.ptm-chatbot-quick{
  display:flex;
  flex-wrap:wrap;
  gap:8px;
  margin-top:6px;
}

.ptm-chatbot-quick button{
  border:1px solid rgba(18,63,42,.14);
  background:#fff;
  color:#123f2a;
  border-radius:999px;
  padding:9px 12px;
  cursor:pointer;
  font-size:.82rem;
  font-weight:800;
}

.ptm-chatbot-quick button:hover{
  background:#f6f2e9;
}

.ptm-chatbot-form{
  padding:14px;
  display:flex;
  gap:10px;
  background:#fff;
  border-top:1px solid rgba(18,63,42,.1);
}

.ptm-chatbot-form input{
  flex:1;
  border:1px solid rgba(18,63,42,.16);
  border-radius:999px;
  min-height:44px;
  padding:0 14px;
  outline:none;
  color:#123f2a;
}

.ptm-chatbot-form input:focus{
  border-color:#c8a24a;
  box-shadow:0 0 0 4px rgba(200,162,74,.12);
}

.ptm-chatbot-form button{
  border:0;
  border-radius:999px;
  background:#c8a24a;
  color:#123f2a;
  font-weight:900;
  padding:0 16px;
  cursor:pointer;
}

/* MOBILE */

@media(max-width:640px){
  .ptm-chatbot{
    right:14px;
    bottom:14px;
  }

  .ptm-chatbot-window{
    position:fixed;
    left:14px;
    right:14px;
    top:auto;
    bottom:82px;
    width:auto;
    height:70vh;
    max-height:560px;
    min-height:420px;
    border-radius:24px;
  }

  .ptm-chatbot-header{
    padding:14px 16px;
  }

  .ptm-chatbot-header strong{
    font-size:.95rem;
  }

  .ptm-chatbot-header span{
    font-size:.78rem;
  }

  .ptm-chatbot-close{
    width:36px;
    height:36px;
    font-size:1.35rem;
  }

  .ptm-chatbot-body{
    padding:14px;
    gap:10px;
  }

  .ptm-chatbot-message{
    max-width:92%;
    padding:11px 13px;
    font-size:.9rem;
    line-height:1.45;
  }

  .ptm-chatbot-quick{
    gap:7px;
  }

  .ptm-chatbot-quick button{
    padding:8px 10px;
    font-size:.78rem;
  }

  .ptm-chatbot-form{
    padding:12px;
    gap:8px;
  }

  .ptm-chatbot-form input{
    min-height:42px;
    font-size:.9rem;
  }

  .ptm-chatbot-form button{
    min-height:42px;
    padding:0 14px;
    font-size:.88rem;
  }

  .ptm-chatbot-toggle{
    min-height:54px;
    padding:0 18px;
    border-radius:999px;
  }

  .ptm-chatbot-toggle-text{
    display:block;
    font-size:.92rem;
  }
}

/* MOBILE MUITO PEQUENO */

@media(max-width:390px){
  .ptm-chatbot-window{
    left:10px;
    right:10px;
    bottom:76px;
    height:68vh;
    min-height:390px;
  }

  .ptm-chatbot-message{
    font-size:.86rem;
  }

  .ptm-chatbot-quick button{
    font-size:.74rem;
    padding:7px 9px;
  }

  .ptm-chatbot-form input{
    font-size:.86rem;
  }

  .ptm-chatbot-form button{
    padding:0 12px;
    font-size:.84rem;
  }
}


@media(max-width:640px){
  .ptm-chatbot-form{
    grid-template-columns:1fr auto;
    display:grid;
  }

  .ptm-chatbot-form input{
    min-width:0;
    width:100%;
  }

  .ptm-chatbot-form button{
    width:82px;
    min-width:82px;
    padding:0;
  }
}

@media(max-width:390px){
  .ptm-chatbot-form button{
    width:74px;
    min-width:74px;
    font-size:.78rem;
  }
}